/* A20: one static example connects the conversation to the owner's outcome. */
body[data-conversion-focus="proaudit"] .bot-outcome{padding:0;margin:0;overflow:visible;background:#eae7dc;border:1px solid #c9cebe;border-radius:10px;box-shadow:0 8px 24px #323b2910;color:#283427}
body[data-conversion-focus="proaudit"] .bot-outcome *{box-sizing:border-box}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-dialogue{padding:22px 24px 20px;background:#2d382c;border-radius:9px 9px 0 0;color:#f3f0e6}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-label{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:0 0 17px;font-size:12px;line-height:1.5;font-weight:500;letter-spacing:.035em;color:#d7dfcc}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-label>span:last-child{font-size:11px;letter-spacing:0;color:#bfcab5}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-message{max-width:88%;width:fit-content;padding:10px 14px;margin:0 0 10px;border:1px solid #65715e;border-radius:10px 10px 10px 3px;background:#46533f;color:#f7f4ec}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-message:last-child{margin-bottom:0}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-message--client{margin-left:auto;background:#f4f0e4;border-color:#e0decf;border-radius:10px 10px 3px 10px;color:#30382a}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-message>span{display:block;font-size:11px;line-height:1.4;color:#d3dcc7;margin:0 0 4px}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-message--client>span{color:#727761}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-message p{font-size:14px;line-height:1.5;margin:0;color:inherit}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-result{padding:19px 24px 22px}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-delivery{display:flex;align-items:center;gap:10px;margin:0 0 12px;font-size:13px;line-height:1.45;font-weight:550;color:#344631}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-delivery svg{flex:0 0 27px;width:27px;height:27px;color:#3687ae}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-card{padding:17px 19px;background:#f4f9fa;border:1px solid #bfd2d8;border-left:3px solid #4592b3;border-radius:5px 11px 11px 11px;color:#2b4149}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-card-title{font-size:17px;line-height:1.4;font-weight:600;letter-spacing:-.02em;color:#2d4650;margin:0 0 12px}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-card dl{display:grid;grid-template-columns:minmax(0,1fr);gap:9px;margin:0;padding:0;font-size:13px;line-height:1.5}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-card dl>div{display:grid;grid-template-columns:85px minmax(0,1fr);gap:10px}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-card dt{margin:0;color:#637a83;font-weight:400}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-card dd{margin:0;color:#2c4650;font-weight:500}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-escalation{display:flex;align-items:baseline;gap:8px;margin:14px 0 0;font-size:13px;line-height:1.6;color:#4b5d42}
body[data-conversion-focus="proaudit"] .bot-outcome .bo-escalation>span{font-size:17px;line-height:1;flex:0 0 auto;color:#76856b}
body[data-conversion-focus="proaudit"] .bot-outcome .cf-bot-condition{padding-top:13px;margin:14px 0 0;border-top:1px solid #cbd0c0;font-size:12px;line-height:1.6;color:#68715d}
@media(max-width:760px){
 body[data-conversion-focus="proaudit"] .bot-outcome .bo-dialogue{padding:20px 18px 18px}
 body[data-conversion-focus="proaudit"] .bot-outcome .bo-label{margin-bottom:15px}
 body[data-conversion-focus="proaudit"] .bot-outcome .bo-message{max-width:92%;padding:10px 13px}
 body[data-conversion-focus="proaudit"] .bot-outcome .bo-result{padding:18px}
 body[data-conversion-focus="proaudit"] .bot-outcome .bo-card{padding:16px}
 body[data-conversion-focus="proaudit"] .bot-outcome .bo-card dl>div{grid-template-columns:72px minmax(0,1fr);gap:8px}
}